Telenet

Scality RING safeguards 24+ billion unique objects for over 4.9+ million email subscribers

With Scality, Telenet faces zero risk of interrupted or impaired service and gains the reward of customer satisfaction

As a provider of media, telecommunications and entertainment services in Belgium, Telenet’s mission is to provide an ideal digital experience for its many residential and business customers.

The company prides itself on a culture of innovation and is always seeking forward-looking solutions to exceed the expectations of 4.9+ million email users. When it came to finding a solution to keep subscribers’ email 100% intact and available, Telenet sought out the best of the best.

The challenge

As Telenet’s business has transformed and its subscriber base has increased, so has its need for storage capacity — and there are no signs of letting up. The company needed a solution that could easily grow with it — all while lowering costs, without compromising the other critical requirement: availability of data and service.

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“As our business has transformed and our user base has grown, our need for storage capacity has increased exponentially. However, scaling up hasn’t required any maintenance windows or any downtime”

Bart Provoost

Manager, Network Applications and Services, Telenet

The outcome

Since 2010, Telenet has relied on Scality RING to keep its subscribers’ email intact and available — even through multiple expansions and upgrades — with exceptional data durability and no service interruption.

Their vast messaging storage system runs like clockwork on multiple generations of HPE servers, safeguarding more than 24 billion unique objects for Telenet’s nearly 5 million subscribers.

Scality worked hand-in-hand with Telenet to design their email architecture end-to-end, including customization of the Zimbra suite and the migration strategy for moving users’ email from the legacy platform to Scality RING.

Telenet’s RING is distributed across multiple, geographically-distributed data centers to ensure data resiliency and always-on availability. Because of that data distribution on Scality RING (unlike with traditional NAS or SAN storage), the need for data backups has been eliminated, resulting in huge savings both in terms of time and cost.

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“A lot of systems evolve with you, so you end up thinking about security, resilience and disaster recovery down the line. What we’ve done here is built it in from the outset — the solution from Scality and HPE has allowed us to do that. We worked very closely with them to ensure that those elements were built in by design,”

Alex Farr

IT director, Transport Systems Catapult